Terms of Service

Content: means the textual, visual or aural content that is encountered as part of your experience on Our Website. It may include, among other things: text, images, sounds, videos and animations. It includes content input by you.

Intellectual Property means intellectual property owned by us, of every sort, whether or not registered or registrable in any country, including intellectual property of all kinds coming into existence after today; and including, among others, patents, trademarks, unregistered marks, designs, copyrights, domain names, discoveries, creations and inventions, together with all rights which are derived from those rights.

Our Website means any website of ours, and includes all web pages controlled by us.

Product means any product sold or offered for sale by us on Our Website.

Software means the software you will use in association with the Product. It includes all software owned by us, regardless of the source from which you acquired it, and the time when you have or will acquire it. Managed Filing means a service where we prepare filings for you from your end of period data.

In this agreement unless the context otherwise requires:

• every term in this agreement applies both to the Product and to any Software, so far as it may so apply.
• a reference to a person includes a human individual, a corporate entity and any organisation which is managed or controlled as a unit.
• in the context of permission, “may not” in connection with an action of yours, means “must not”.
• the headings to the paragraphs and schedules (if any) to this agreement are inserted for convenience only and do not affect the interpretation.
• any agreement by either party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing;
• any obligation of any person arising from this agreement may be performed by any other person;
• a reference to an act or regulation includes new law of substantially the same intent as the act or regulation referred to.
• these terms and conditions apply to all supplies of Products by us. They prevail over any terms proposed by you.
• this agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.

• When you buy a Product driven by our Software, you are also buying a licence limited to the use of that Software in association with the Product you have bought, subject to the terms of this agreement. We now grant a licence to you to use the Software. The licence is limited to your use of the Product you have bought and for the lifetime of that Product.
• In entering into this contract you have not relied on any representation or information from any source except the definition and explanation of a Product given on Our Website.
• If you use Our Website in any way and make an order on behalf of another person you warrant that you have full authority to do so and you accept personal responsibility for every act or omission by you.
• You acknowledge that you understand exactly what is included in a Product and you are satisfied that the Product you have selected is suitable and satisfactory for your requirements;
• You must not copy or publish Software except as specifically allowed in this agreement.
• We may change these terms from time to time. The terms that apply to you are those posted here on Our Website on the day you order a Product.

Before you continue using our website we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.

You are only granted the right to use the Services and only for the purposes described by Comdal. Comdal reserves all other rights in the Services. Until termination of this Agreement and as long as you meet any applicable payment obligations and comply with this Agreement, Comdal grants to you a personal, limited, non-exclusive, non-transferable right and license to use the Services.

In some situations Comdal will allow you to try the software before purchasing, this maybe a free trial basis which will allow certain features to enable appraisal of the suitability of the software for your circumstances. We reserve the right to determine which features are available on a trial basis. We will endeavour during a review period to provide you with support, however we cannot guarantee the responsive support level provided to paying customers. There is no financial commitment with any free trial period and you may cancel at any time.

You agree not to use, nor permit any third party to use, the Services or content in a manner that violates any applicable law, regulation or this Agreement.

You agree you will not:
Provide access to or give any part of the Services to any unauthorized third party.
Reproduce, modify, copy, deconstruct, sell, trade or resell the Services.
Make the Services available on any file-sharing or application hosting service.

Fees and any other charges for the use of the Application may change from time to time. If we change them, we will give you at least 30 days notice. If they do change, your continued use of the Application, indicates your agreement with the new fees and charges after the effective date of the change. Any change to fees and other charges will not be applicable to the billing period in which the change occurs. You are responsible for all taxes applicable to the fees and charges in any applicable jurisdiction.
The Services are offered on a payment or subscription basis, the following terms apply if you are the User paying for the Services, unless Comdal Ltd. or its third party affiliate notifies you otherwise in writing. This Agreement also incorporates by reference and includes the following payment terms provided to you on the website for the Services:
Payment is in Pounds sterling (£), plus any applicable tax as shown on the pricing page.
Your account will be debited when you subscribe or purchase a product.
If your payment and registration information is not accurate, current, and complete and you do not notify us promptly when such information changes, we may suspend or terminate your account and refuse your use of the Services.
If you you purchase a pay as you go product (for example an annual tax filing), then you will be charged only once for the service. If you purchase a subscription based product (book-keepers and accountancy practices) then Comdal Ltd will automatically renew your monthly, quarterly, or annual Services at the then-current rates, unless the Services are cancelled or terminated under this Agreement.

We take care to make our Website safe for you to use.
Any Card payments you make to purchase services are processed using a third party Card processor (currently Stripe). We do not store or transmit any card data, however we do ensure that all data captured and transmitted is in accordance with best encryption practices. It is your responsibility to ensure that when using the website your browser is displaying the respective secure symbol (example padlock) and that your browser is kept updated with security patches from the vendor.

We will refund money subject to you telling us clearly what is the fault you complain of, when it first became apparent, and other information to enable us to identify or reproduce it. We will not refund any amounts paid under any circumstances where you have successfully made a submission to HMRC or Companies House either through the submission service provided by this website; for the avoidance of doubt a successful transmission is where HMRC or Companies House have responded with a filing success message (this is either an IRMark for HMRC or a transaction reference for Companies House). Please note that the service is providing a successful submission only, if HMRC or Companies House after you have submitted successfully make a post submission determination where they reject your successfully submitted filings we will not refund any amounts you have paid. You will however be able to re-submit through our service for the same period at no extra charge.
If you pay monthly, you may terminate your use of the Services including your agreement to these Terms at any time. If you terminate your use of the Services you must pay the fees applicable for the balance of the then current billing month. On single filing products we offer a full refund if you have been unable to file with us, as long as you request the refund within 28 days from the date of purchase. Where a refund is requested on an unused filing product after 28 days, we will charge a fixed administration fee of £25. We do not refund any amounts for unused purchases after 90 days from the date of purchase. If you repeatedly make refund requests within the same month, we reserve the right to deduct an administrative charge on the refunded amount. We do not refund on amounts less than £10, we will however offset any refund amounts due that are less than £10 on any future purchases as long as you notify us before making your next purchase. For Multi-filing products or products which file to different bodies, we refund on a pro-rate basis on successful and non-successful; for example, if you purchased a 10 filings product, filed 2 successfully, but do not manage to file a third - in this instance we would refund the difference to what you paid and the nearest price point available when you paid for the 2 filings.
For our managed filing products where we create the filings on your behalf based on your end of year figures that you provide; if you request a refund before we have started work then we will refund your payment in full. If we have started work on your managed filing we will deduct any time we have spent up to the point of cancellation at a rate of £150/hour and refund you any remaining balance.
We reserve the right to refuse a managed filing order after purchase, if the work required is more complex than a small business would normally transact, in this circumstance we will refund any amounts paid to us for this managed filing in full, unless we have had to perform work to determine that the case is complex.

We do not claim any ownership interest in your User Content, but we do need the right to use your User Content to the extent necessary to operate the Site and provide the Services, now and in the future.
The customer shall own all right, title and interest in and to all of the customer data and shall have sole responsibility for the legality, reliability. integrity, accuracy of the Customer data
If Comdal Ltd process any personal data on the Customer's behalf when performing its obligations under this agreement, the parties record their intention that the Customer shall be data controller and Comdal Ltd. shall be data processor and in any such case:
The Customer shall ensure that the Customer is entitled to transfer the relevant personal data to Comdal Ltd. so that Comdal Ltd. may lawfully use, process and transfer the personal data in accordance with this agreement on the Customer's behalf. The Customer shall ensure that the relevant third parties have been informed of, and have given their consent to, such use processing and transfer as required by all all applicable data legislation.
Comdal Ltd. shall process any personal data only in accordance with the terms of this agreement, the documentation and any lawful instructions reasonably given by the Customer from time to time.
Each party shall take appropriate technical and organisational measures against unauthorised or unlawful processing of the personal data or its accidental loss, destruction or damage.
The Customer shall indemnify Comdal Ltd. in respect if any loss damages or costs (including reasonable legal costs) arising out of any breach of this the Clauses 3 by the Customer.

Comdal Ltd will take all steps possible to ensure that the Service is available 24 hours a day, 7 days a week.
It is possible that on occasions the Services or Website may be unavailable to permit us to upgrade or maintain our systems, we will endeavour to keep any downtime to a minimum but do not guarantee system at all times
You acknowledge that our service may also be interrupted for many reasons beyond our control.
You agree that we are not liable to you for any loss, foreseeable or not, arising from any interruption to our service.
Help Desk support is available Monday to Friday (excluding Bank Holidays) 08.30 to 17.30.

Our platform constantly undergoes change, we release new product features and changes to functionality regularly, in doing so we may change a screen flow, method of calculation or logic. We therefore, do not guarantee that data entered into the system before a change will be consistent and/or displayed in the same way at a later period. When our filing product is used, the filing artifacts are saved and these will never change as they are your record of submission. However if you enter data and come back at a later date you are responsible to check your inputs and outputs before you make any filing submission.

Whilst we will try and assist with any queries relating to the use of our services, any information that we provide does not constitute legal, accounting, tax, investment or other professional advice or services. You should not act upon any information that we provide without obtaining specific professional, legal or tax advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of any information provided, and, to the extent permitted by law, Comdal Limited, its members, employees and agents do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information provided or for any decision based on it.
You are responsible for checking and validating that any data or automated calculations made by the system in any returns or reporting to Government agencies are correct.

If you purchase a Managed Filing, we will prepare your returns on your behalf. You understand and accept that we are not operating on a agency basis in this relationship and that you remain the party making the legal declaration, and; therefore you are accepting that you are fully liable for the returns/submission, with any future investigations and/or questions wholly between you and the investigating agency, you also accept that we are not liable for any costs or fines incurred as a result of incorrect or late filing of a return to any government agency, and therefore it is your responsibility to review all filing materials before submission and ensure timely delivery. Our Managed Filing service is for basic preparation to meet statutory reporting obligations with HMRC and/or Companies House, our prices are based on you providing summarised end of period totals that our accounts specialists can create your returns from. We do not provide any tax advice with this Service.

The service includes, for a single accounting period; a) the preparation of set of full(statutory) accounts in either FRS105 for Micro Companies or FRS102 for Small Companies; b) the preparation of a Company Corporation tax return (CT600), or returns if the accounting period is greater than 12 months, and associated computations; c) a set of abridged accounts for Companies House.
We will provide you with a draft version of the accounts and tax calculation for you to approve. Once you have approved your returns we will submit to HMRC and Companies House using your Companies HMRC and/or Companies House Gateway credentials.

You will provide summed up totals of all your transactions, both income and expenditure through-out the reporting period. You will also provide details of your bank balance and copies of previous years filings (if applicable). You will provide details of any fixed assets, any debtors or creditors due.
If you do not provide your transactions in a summed up from (either in excel, CSV, Word, pdf or downloaded directly from your book-keeping package) and require book-keeping services, we reserve the right to charge an additional fee to cover the additional costs of preparation.

We make submissions to HMRC and/or Companies House on your behalf using the Company being filed for HMRC Gateway Credentials (i.e username and password) and/or the Companies House Authentication code. If you require us to use our Gateway credentials then we will need to undertake enhanced Anti Money Laundering checks which will incur an additional fee of £99+VAT.

If you require customisation of your accounts to Final Accounts Standards (the standard templates are for filing purposed only), then the Accounts Customisation package is available. This package can only be purchased in conjunction with package SCH-17 or SCT-8; small company products.
Account Customisation is not for use with any of our multi-file products or micro company products.

The package includes the customisation of 1 set of accounts. A set of accounts is either a full set for HMRC submission or abridged set for submission to Companies House.
If you require both HMRC and Companies House Accounts customisation, then you will need to purchase 2 account customisation packages.

The customer must send a breakdown of all changes required to our Support before work commences.

The information to appear in the account customisation must be entered into the small company accounts template prior to work commencement. Once work has started or been complete, then no further changes can be added.

The customer will be able to review the work and can notify us of any changes required if there is a defect in the work carried.

The customer must enter all data into the template, Comdal Limited is not responsible for editing or changing any of the text within the account template.

Once work has commenced there is no refund available.

All Intellectual property rights relating to the service, the documentation of the service remain the property of Comdal Limited. You may not copy, modify, publish, transmit, or sell, create derivative works from, distribute, perform, display, or in any way exploit any of our Intellectual Property or that owned by any third party and accessible to you via Our Website.

If after using our service and paying you choose to leave a review on our site or another third party platform which regards the review as User Generated Content, you hereby grant Comdal Limited a non-exclusive, royalty-free, fully paid, transferable, perpetual, fully paid up license to reproduce, distribute, publicly display, transmit, communicate to the public, publicly perform on a through-to-the-audience basis, create derivative works from, and otherwise use and exploit (collectively, "Use") all Reviews you post on our site or any other third party site, in relation to our products or services.

The Site, the Content and the Services are provided to you without warranties from Comdal Ltd of any kind, either express or implied. Comdal Ltd expressly disclaims all other warranties, express or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Comdal Ltd does not represent or warrant that Site, the Content or the Services are accurate, complete, reliable, current or error-free. While Comdal Ltd attempts to make your access to and use of the Services safe, Comdal Ltd does not represent or warrant that the Site, the Content, or the Services are free of viruses or other harmful components.
If You suffer loss or damage (including loss of information, Data, profits and savings, or incorrect tax payable) as a result of the service provided, negligence or failure to comply with these Terms, any claim by you against Comdal Limited will be limited in respect of any one incident, or series of connected incidents, to the Subscription Fees or payments made by You in the previous 6 months.
If You are not satisfied with the Service, your sole and exclusive remedy is to terminate these Terms and your use of the Software and Website.

The Site, the Content and the Services are provided to you on basic without warranties from Comdal Ltd of any kind, either express or implied. Comdal Ltd expressly disclaims all other warranties, express or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Comdal Ltd does not represent or warrant that Site, the Content or the Services are accurate, complete, reliable, current or error-free. While Comdal Ltd attempts to make your access to and use of the Services safe, Comdal Ltd does not represent or warrant that the Site, the Content, or the Services are free of viruses or other harmful components.

If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. Comdal Ltd may assign any or all of its rights hereunder to any party without your consent. You are not permitted to assign any of your rights or obligations hereunder without the prior written consent of Comdal Ltd, and any such attempted assignment will be void and unenforceable. These Terms constitute the entire agreement between you and Comdal Ltd regarding your use of the Site, the Content and the Services, and supersede all prior or contemporaneous communications whether electronic, oral or written between you and Comdal Ltd regarding your use of them. The parties confirm that it is their wish that these Terms, as well as any other documents relating to this Terms, including notices, have been and shall be drawn up in the English language only.

If you have any questions about material which appears on our site, please contact us at info@easydigitalfiling.com