The role

Customer Accounting Support
at East Digital Filing (View All Jobs)
London EC3 - Eastcheap

Who We Are

We are a progressive digital technology company providing solutions for businesses and individuals to manage their company compliance. Our core software is a Digital Filing solution for company Corporation Tax and accounts production, now used by thousands of customers in the UK and across the world. Although we have been going for 10 years, we are very much at the start of a larger journey to provide a collection of complementary products and solutions. Visit our About us page for more information on the founders.


Our offices are in the heart of the City of London in vibrant Eastcheap EC3, 2 minutes from Monument, and 5 from Bank tube stations. We are also a 10 minute or less walk from 4 major rail stations. Bright and airy, our offices provide a great workspace for creating great solutions.

About the Team

We are a friendly team who work hard, but also like to have a few laughs along the way. Passionate about providing great solutions and exceptional customer service, we aren't afraid to admit when we get it wrong, but we always learn from our mistakes. We are a social bunch and being located in the heart of the city, we have lots of places around us to wind down.

An Average Day

Well, no day is average, but we generally start the day around 8am or just before 8:30 when our support desk is open for our customers. Of course, our platforms are online 24x7, so we get overnight support requests that we deal with first thing and during the day. Your main responsibilities will be preparing end of year accounts and CT600 tax returns for small and micro companies. You will also be the first point of contact for our customers by phone, online chat and email. Within this job role you will interact with a high volume of our customers, giving you exposure to many varied small and micro businesses therefore providing you an amazing opportunity to grow your experience. You will also be involved in the launch of our new products and promoting our existing ones. So whether you see your future self as a technical specialist or a social media marketer there will be opportunities to learn many skills and grow your experience!

About the role

We are a small but growing company who has amazing plans over the coming years to expand into several areas. To complement our growth we are seeking 2 new hires to work in our front office accounting support team and become the backbone of our hugely popular managed filing service. These roles are about helping our customers use our online Corporation Tax platform, along with creating end of year accounts and CT returns for customers who need the managed filing service.

About You:

  • Accountancy knowledge to include SME Balance Sheet preparation and Corporation Tax
  • Strong communication skills both written and oral
  • Keen, enthusiastic and wanting to learn new skills
  • Good technology appreciation - comfortable with being in the tech space
  • Be a UK national or be eligible to work in the UK.
  • Degree in Business, Accounting & Finance or related
  • Accountancy qualification/part qualified (ACCA/ACA/Accounting) would be a bonus
  • Benefits:

    • Salary £30K - £33K
    • 22 days annual leave plus bank holidays
    • Private medical care
    • Annual bonus
    • Monthly social evenings (sometimes more than that!)
    • Skilled, passionate, and fun co-workers
    • A wonderful office, looking right down Eastcheap!
    • Great tech, we use the latest systems and stuff
    • Fantastic opportunity to expand skills, with new systems build

    About Easy Digital Filing

    We're a Digital solutions company focusing on Small and Micro Sized Businesses. Headquartered in the City of London, we develop all our own solutions using our UK based teams. Since starting our journey we have enabled over 6,000 companies with a combined turnover of over £3bn to file their Corporation tax returns.

    Our Company Values

    You'll see these in action if we're lucky enough to have you:
    • Courage - When we dare to push the boundaries, we find the best in ourselves
    • Curiosity - We are curious, which is the gateway to great solutions.
    • Service - We serve our customers with humility, always striving to be better.
    • Caring - We work as a team, our success comes from all of us.
    We are an equal opportunity employer and value diversity at Easy Digital Filing. Pursuant to applicable law, we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability.

    Applicants must be a UK national or be eligible to work in the UK. As this is an on-site position we are not looking for candidates who are remote. We will not accept applicants through agencies or third parties.
    To apply for this Role and others, please email your CV and a covering letter to:

    Or alternatively visit our linked in company page for our job postings:

    Apply now